Shipping & Delivery

INFORMATION

At BR, we strive to deliver your product with excellent service and flexibility, every time. Email service@bagromance.com if you require further advice on the delivery of your order.

Quick Facts

• Orders may take 24 to 36 hours to process, you will receive additional emails regarding the status of your order
• Additional validation may be required for some orders and can delay delivery
• If this is your first time ordering, we may require emailed proof of ID and verification of physical address 
• Your billing address must be the same as the shipping address, we cannot ship to a different address than we bill to, unless otherwise authorized by us in advance
• Shipping fees & timing begin time begin when you receive the shipping confirmation email
• Signature is required on all shipments
• To track your order, visit your bagromance.com account or shipping confirmation email

SHIPPING FEES & TIMING

BR offers free standard shipping on qualifying orders of $250 or more (before taxes and shipping charges are added) or $25 flat-rate standard shipping. If you need an item quicker, you will have the option to upgrade to expedited shipping at checkout for an additional fee. Return shipping is free for all rentals.

Currently, we only ship within the continental United States, excluding Hawaii and Alaska. Currently, we DO NOT ship to any PO Boxes, US territories, nor APO/FPO addresses.

Any offers cannot be applied to previous purchases. Any Free shipping will be automatically applied to qualifying orders at checkout. Terms are subject to change.

Standard Delivery

Fee: $25 for all orders under $250 | Complimentary for orders $250 and above
Delivery Timing: After processing, 4-5 business days plus weekend or statutory holiday(s), if applicable, from the time you receive the shipping notification email
Exceptions:

• If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
• Some zip codes are not available for this service
• Additional validation may be required for all orders and can delay delivery

3-Day Select

Fee: $35 for all orders
Delivery Timing: After processing, 3 business days plus weekend or statutory holiday(s), if applicable, from the time you receive the shipping notification email
Exceptions:

• If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
• Some zip codes are not available for this service
• Additional validation may be required for all orders and can delay delivery

2-Day Select

Fee: $65 for all orders
Delivery Timing: After processing, 2 business days plus weekend or statutory holiday(s), if applicable, from the time you receive the shipping notification email
Exceptions:

• If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
• Some zip codes are not available for this service
• Additional validation may be required for all orders and can delay delivery

Next Business Day Delivery

Fee: $80 for all orders
Delivery Timing: After processing, 1 business day plus weekend or statutory holiday(s) if applicable from the time you receive the shipping notificaiton email
Exceptions:

• If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
• Some zip codes are not available for this service
• Additional validation may be required for all orders and can delay delivery

Same Day Delivery

Available to select Houston and greater area zip codes. Please email service@bagromance.com to confirm eligibility.

Fee: $50 for all orders
Delivery Timing: Orders placed by 12pm (CST) Monday through Saturday, will be delivered between 7pm-9pm
Exceptions:

• Orders placed after the cutoff, on Sunday, or statutory holiday(s), if applicable, will be processed the following business day
• Additional validation may be required for all orders and can delay delivery

SIGNATURE REQUIRED

Due to the high value of our products there will be a signature required on all shipments regardless of service type.

The above processing, delivery time and costs are for merchandise pictured and described on bagromance.com. Costs are calculated according to the total cost of the merchandise in your order plus shipping if applicable. All prices reflect U.S. currency. All orders are shipped by UPS (or another shipping partner selected by BR). Above delivery dates/times are estimated, but not necessarily guaranteed. Refer to Customer Rental Agreement for additional information.