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Secure Payments

Bag Romance uses Stripe for all its payment processing needs, so your card details are protected using PCI DSS v3.2 security standards. We accept Visa, Mastercard, American Express, Discover, and Diners Club credit cards only. No cash, checks, money orders, debit cards, pre-paid cards or PayPal payments are accepted as a form of payment at this time.

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Shipping Fees and Timing

Once BR receives your order, please allow 1-2 business days for processing. Once the item is shipped you will receive it within 5-6 business days with our free standard shipping option. If you need an item quicker, you will have the option to upgrade to expedited shipping at checkout for an additional fee. Return shipping is free for all rentals. Your products will be delivered through high-quality courier services, and are traceable at any time. Some inventory available for same-day delivery in Houston, TX.

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Pricing and Availability

All prices for merchandise pictured and described on are subject to change without notice at any time. All prices reflect U.S. currency.

Returns and Refunds

Rental orders are not accompanied by the right of return. Similarly, all sales are final and "as is".

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Styling Service

BR prides itself on renting you a bag that suits you perfectly. Email to set up a chat with one of our stylists for free personalized handbag recommendations. We’d love to help!

Product Care

Your product is very precious to us and deserves the same care and affection from you each and every day. With such consideration, and a few simple precautions, you may enjoy your handbag for many years to come.

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Your BR Account

Having a BR account gives you many benefits:

  • Track and trace your orders, and review past orders
  • Register returns and exchanges and plan pick-ups
  • Keep items in your Wish List
  • Save your payment methods and addresses

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Contact Client Services

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